What counts as a machine

1. What counts

• Every machine that has reported through a collector, until you remove it.
• One machine for each technology typed in by hand.

The allowance is for the whole account, shared by all its environments: Pro includes 50 machines and Enterprise 150.

2. The details

• A machine that stops reporting keeps counting. It is marked “not reporting since …”, and you can remove it; Ovesion never removes one by itself.
• A removed machine stops counting at once. Removing a machine whose collector still runs frees nothing: its next report brings it back.
• A machine reporting into two environments counts twice.
• Suspended and archived environments do not count.

3. When you go over

1. At 80% of your allowance, the app shows a notice; when it is full, the owner gets an email.
2. You then have 14 days to make room, with a reminder on day 7: remove machines, add machines, or move to a larger plan.
3. After the 14 days, only new machines wait: they are listed as waiting and not evaluated, and new typed technologies are refused. Nothing already covered goes dark: every machine and technology already counted keeps its answers and alerts.
4. When there is room again, the waiting machines are evaluated, oldest first.

4. Adding machines

On a paid plan, the owner adds machines on the Subscription page: Pro in packs of 25 for R399 a month, up to 100 machines; Enterprise by the machine, R12 a month for each machine above the 150 included, with no maximum.

A pack added mid-month is charged for the rest of that month at once, then joins your monthly amount. Pricing has the plans and billing questions.